Shipping policy
Shipping Policy
Thank you for supporting our small business! We’re committed to getting your order to you safely and as quickly as possible.
Processing Time
All orders are processed within 7-14 business days. Custom or made-to-order items may take slightly longer, but we’ll keep you updated every step of the way.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and the weight of your order.
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Domestic Shipping: Estimated delivery time is 2–7 business days after dispatch.
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International Shipping: Estimated delivery time is 7–21 business days depending on your location and customs process.
Please note: delivery times are estimates and may vary due to carrier delays, holidays, or customs clearance.
International Orders
We ship worldwide! Customs fees, import duties, or taxes may apply depending on your country's regulations. These charges are the responsibility of the customer.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. If you don’t see it in your inbox, check your spam or promotions folder.
Address Issues
Please double-check your shipping address before placing your order. We are not responsible for delays or lost packages due to incorrect addresses.
Questions?
If you have any questions about your order or shipping, feel free to contact us at hello@thestitchnarrative.com. We’re here to help!